faq
Design
- Who designed the watches?
- Are the watches waterproof?
- Does it have a back light function?
- How do you change the time and date on V01EL?
- The V02 looks great but how does it work?
- I have small wrists, will it look good on me?
- How do you change the strap and buckle?
- I love your design, will there be more new stuffs coming out?
- Can I have a different watch strap?
Maintenance
- What if there are some problems with my watch, where can I go?
- What type of battery you use on your watches?
Warranty
Delivery
- Where do you send out your products?
- How much is the shipping cost for the delivery?
- How long will it take to have my watch?
- I’m thinking of buying a watch as a gift, does it come with a gift-wrap?
Order
- Where else can I buy your products?
- I have made a purchase on your website, but I would like to amend some details. What can I do?
- I have made a mistake on the purchasing, is it possible cancel the order?
Payment
Is there a warranty?
Yes, all VOID Watches products come with a two-year warranty. If you are having troubles with your watch, please contact us directly on info@voidwatches.com.
For further details, please refer to Terms & Conditions.