faq
Design
- Who designed the watches?
- Are the watches waterproof?
- Does it have a back light function?
- How do you change the time and date on V01EL?
- The V02 looks great but how does it work?
- I have small wrists, will it look good on me?
- How do you change the strap and buckle?
- I love your design, will there be more new stuffs coming out?
- Can I have a different watch strap?
Maintenance
- What if there are some problems with my watch, where can I go?
- What type of battery you use on your watches?
Warranty
Delivery
- Where do you send out your products?
- How much is the shipping cost for the delivery?
- How long will it take to have my watch?
- I’m thinking of buying a watch as a gift, does it come with a gift-wrap?
Order
- Where else can I buy your products?
- I have made a purchase on your website, but I would like to amend some details. What can I do?
- I have made a mistake on the purchasing, is it possible cancel the order?
Payment
Where do you send out your products?
We send all VOID Watches products from the head office located in Hong Kong. Our full address is G/F, 15 Square Street, Sheung Wan, Hong Kong.